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Privacy

Privacy Statement Holiday Park de Luttenberg

Holiday Park de Luttenberg is a commercial provider of accommodations and camping pitches. This privacy statement applies to the following parts of Holiday Park de Luttenberg:
Holiday Park de Luttenberg, including all facilities and the Luttenberg Bathhouse.

Ensuring your privacy

We highly value the protection of your privacy and believe it's crucial that your personal data is handled with care. First and foremost, we collect only the personal data we need to provide excellent service. Furthermore, we process and secure your personal data with care. This way, you can be assured that we never sell your data to third parties. In doing so, we comply with the requirements of privacy legislation.

This means, for example, that we: clearly state for what purposes we process personal data. We do this through this privacy statement;

Limit the collection of personal data to only those personal data necessary for the purposes for which they are used;
First ask for explicit consent to process your personal data in cases where your consent is required;

not pass on your data to third parties, unless this is necessary to provide the requested service or when we are legally obliged to do so;

when we share your data, we make agreements with third parties to ensure, among other things, that it is not used for other purposes;

take appropriate security measures to protect your personal data and also require this from parties who process personal data on our behalf;

respect your right to access, correct, or delete your personal data upon your request.

Photos are taken at the park for commercial purposes. You may appear in these photos. By agreeing to the terms and conditions, you consent to this. If you find a photo of yourself and would like it removed, you can notify us at any time by sending an email to receptie@luttenberg.nl. We will then remove the photo as soon as possible.

Holiday park De Luttenberg applies the RECRON conditions.

If you have any questions or comments after reading this privacy statement, please contact us:
Phone: +31 (0) 572-301405
Email: receptie@luttenberg.nl
Postal address: Heuvelweg 9, 8105 SZ Luttenberg

What personal data do we use?

When you use our services and websites, you leave certain information with us. This may include personal data. We don't always process all the data below, but only the data we need to provide you with the correct service.

Personal data

Depending on the services and features you purchase from us via our website, by phone, in writing, or by email, we may process the following personal data:

First name
Middle name
Last name
Salutation
Date of birth
Street and house number
Postal code
City
Country
Language
Telephone numbers
Email address
License plate
Age
IBAN number
BIC code
IP address
Curriculum vitae
Motivation letter
Education level
Information you enter in an open field on a contact form
Website click behavior

Why do we collect your personal data?

Reservations: When you record and complete a reservation, we record your information in our reservation system, 'Every Office'.
Registrations: To process registrations for our facilities, we require some information from you.

Job Application: To process your job application. The information is stored in our inbox.
Guest Survey: We use your email address to send you an invitation to write a review.

User Account: To manage your reservations, a user account will be created. This allows you to view your personal settings and reservations. If you wish to have your information and/or account deleted, please send an email to receptie@luttenberg.nl.

Marketing Activities: To communicate with you by sending electronic newsletters and/or mail. The data is stored via the 'Every Office' system. In addition, photos and video recordings are taken at our holiday park for promotional purposes. It is therefore possible that you may appear in one of these photos or images.

We also use personal information for analytical purposes, to improve our services, enhance the user experience, and improve the functionality and quality of our services. For this purpose, we use data from Google Analytics and Google AdWords. The information obtained, including your IP address, is stored by Google on servers in the United States. This data is retained for a maximum of 38 months. We also use social media to promote, improve, and facilitate our own services. Questions, feedback, and/or comments submitted to us via private messages may contain personal data.

Third party websites

This statement does not apply to third-party websites linked to our website. We cannot guarantee that these websites handle your personal data reliably or securely. Always read the privacy statement of the website in question before using it for more information about how they handle your data.

Dutch Data Protection Authority

We are, of course, happy to assist you if you have any complaints about the processing of your personal data. Should you nevertheless be unable to reach an agreement with us, you also have the right, under privacy legislation, to file a complaint with the privacy supervisory authority, the Dutch Data Protection Authority. You can contact the Dutch Data Protection Authority for this purpose.

Cookies

You can delete cookies that have already been placed and refuse the placement of new cookies via your computer's browser settings. Please note: if you refuse and/or delete cookies, you may not always be able to use all features of a website and mobile app. Furthermore, refusing or deleting cookies only affects the computer and browser on which you perform this action.

Entry into force

This privacy statement became effective on May 25, 2018.